Windella Computer Knowhow

The Eastern Green Mamba is indigenous to the eastern side of southern Africa. It is bright green snake that lives in trees. It is shy and non-aggressive.

Snakes are an ancient symbol of divine wisdom, royalty, healing and sacredness in many diverse, ancient cultures from Egypt, Middle East, Celts, India, North America. It is part of the creation stories of many Australian Aboriginals cultures and the Aztecs.

Download the software

The Mamba Diagnostics software is available from the web page below.

Download the 4 programs listed on the right of this page.

Click on Download Mamba Diagnostics.
Click on Download EDB Manager.
Click on Download Remote Host.
Click on Download EDB Backup Manager.

If you are copying your database to another computer, you will need to:

retrieve the latest backup file from your old computer
copy it to your new computer
restore the database from the backup file

Below are links to answers to some of the questions you may have.

Where are my backup files?

Restoring a database

Backup your backups

A backup of your database is created the first time the system is started each day.

It is important to copy these backup files to a safe place in the event of your computer disk being destroyed.

To determine the location of your backup files:

Click Setup, Configuration
Click the Folders tab
Tab to (or click in) the Backup folder edit box
Click the Open Folder icon (last icon of the first row)

This backup folder must be included in your daily backup job to ensure that your data is secure.

Where are my backup files?

Perform the following steps to access your backup files.

Click Utilities, Backup
Click the Backup button to create a backup - note the date and time of the first backup file in the list
Click the Open Folder button

The backup folder is opened, allowing you to copy or email your backup files.

Backup file have an extension (the characters following the last dot in the filename) of EDBBkp. Ensure that the date and time of the backup file is correct.

What is a template?

A template is predefined text that are used for printing text in the following sections of the report.

Page Header
Report Title
Report Summary
Test Results
Analysis
Treatment

When the Client Episode is created, the text from the current Test Results, Analysis and Treatment template is copied to the Client Episode. This can be modifed to personalise the comments for this episode.

When a report is created, the text from the current Page Header, Report Title and Report Summary template is inserted into the report.

Using templates

You assign a template to use in each section of the report. For example, you may create 2 Page Header templates with different addresses.

To assign a template to a section of the report:

Click the menu items Setup, Configuration
Click the Reports tab
Assign the required template to each section of the report

Adding personal comments to a Client's report

You can add additional comments that relate to the current episode in 3 places.

Test report header - printed before the Test results section
Analysis report header - printed before the Analysis section
Treatment report header - printed before the Treatment plan comments

Calculating test results

If you view or print the report, it will automatically calculate the required test result.

You can calculate the results without printing the report by clicking the menu options Episode Options, Calculate Results or pressing Function Key F9.

Adding a new episode to a client

Add an additional episode to a client by:

Select the required client
Click the Episode tab
Click the Insert new record button [+] in the Navigator bar

Add additional Clients or Test Results by selecting the appropiate tab before clicking the Insert new record button.

Emailing reports - 1

There are 2 methods to email a client's report. The first method uses Adobe Reader program and your email program.

Create the PDF file by clicking Episode Options, Export to PDF
Click Episode Options, View PDF
In the Adobe PDF Viewer, click File, Attach to Email

Emailing reports - 2

The second method to email reports does not use your email system. The client's email address is required.

Click Setup, Configuration, email tab
Enter your email address, password and SMTP address. The SMTP address can be found in the Account settings of your email program. An example is mail.bigpond.net
Create the PDF file by clicking Episode Options, Export to PDF
Click Episode Options, Email Report

A message is added to the Episode's notes indicating the time the report was emailed.

Amending or Adding Comments

You can add additional comments or amend existing comments.

Click Setup, Comments
Locate the required comment category
Click the Comment tab
To amend a comment, click the Notes field and press the F2 key
To add a comment, click [+] button in the navigator bar in the bottom left of the window

Printing a Single Page of a Client Report

You can print a single page or a range of pages of a client report.

Click File, View Reports
Select the required report
Click the Print button
Enter the require pages in the Pages field
Click OK

Alternatively,

Click File, View Reports
To open the report, double click the report
Click the Print button in the top left corner
Enter the require pages in the Pages field
Click OK

Examples of page ranges are:

1
3, 5
1-2, 4-6, 9

Adding Comments to Client's Episode

You can assign a comment to the Client's Treatment plan.

Click Episode Options, Treatment
Select the required comments from the right panel

You can change the position of a comment in the report by selecting a comment in the left panel and clicking the Move Up or Move Down buttons.

Finding a Comment

You can search for comments in the Comment window (by clicking the Find a Comment button) or Select Treatment window (by clicking the Locate button).

For example, if you have a comment on a client's report that contains the word Calcium and you want to locate the comment, do the following:

Click Setup, Comments
Click the Find a comment button
Select Notes from the required field drop down list
Enter calcium in the Field Values field
Check Partial Match Anywhere
Click First or Next to start search

Emailing Backup Files - 1

Click the menu items Setup, Configuration
Click the Folders tab
Click in the Backup Folder field
Click the Open Folder button (third button of the top row in the navigator bar)
This lists all the backup files. Select the required backup file.
In the File and Folder Tasks panel, click Email this file

Emailing Backup Files - 2

From version 2.38, you can perform the following steps to email backup files.

Click the menu items Utilities, Backup
Click the Open Folder button
Windows opens the Backup Folder
Select the required backup file (usually the latest) from the list of files
Select Email this file from the File and Folder Tasks panel

Transferring Comments to Another Computer

You can transfer all the comments belong to a category to another computer.

First step is to Export the comments from the source computer.

Click the menu items Utilities, Export Comments
Select the requred category then click OK
The comments are exported to a file in the Export/Import folder
To locate the Export/Import folder, select the menu items Setup, Configuration and select the Folders tab
Click in the Export/Import field and click the Open Folder icon
Copy the required file to a memory stick or email the required file

The next step is to Import the comments to the destination computer. Go to the destination computer.

To locate the Export/Import folder, select the menu items Setup, Configuration and select the Folders tab
Click in the Export/Import field and click the Open Folder icon
Copy the required file from a memory stick or the saved email attachment location to the Export/Import folder
Click the menu items Utilities, Import Comments
Select the requred category then click OK
Select the required file to import
The comments are imported to the selected category

Note that existing comments are not overwritten.

Entering Class (or Zone) Information for Numeric Tests

Tests that have numeric results can have result Classes (or Zones or Ranges) assigned. A name can be defined for any range of numeric test results. Examples are Very Low, Zone 1 or Range A.

For example, you may wish to report that a Urine pH result in the range of 4.8 to 5.44 is Very Low.

Click the menu items Setup, Tests
Edit the selected test by clicking the edit icon or double clicking the required test
In the Result Class tab

enter the Low Value - for example 4.8
enter the High Value - for example 5.44
enter a Description or name for the range. - for example Very Low

All results in that range will now be reported as being Very Low

As many ranges as required may be assigned to ensure that all possible results are accounted for.

Where are the Client Reports?

Click the menu items Setup, Configuration
Click the Folders tab
Click in the Report Folder field
Click the Open Folder button (third button of the top row in the navigator bar)
This lists all the report files.

You may email, copy, move or delete client report files from the report folder.

Restoring a database

Click on the Start button
Select All Programs, WCK, EDB Backup Manager, EDB Backup Manager
Click the Configuration File button and click Set file location
Set the Configuration File location, usually X:\Databases\EDBConfig.EDBCfg where X is your drive.
Click the Stores button. A list of available stores is displayed. A Store is a named folder location. The backup file must be copied to a store before it can be restored.
If no stores are listed then create a new store.
Click on the Databases button and click on Restore database.

Contingency planning

There are times when your computer system is going to fail.

A few examples include:

the drives may fail,
the power may be turned off
you may install software that stops your computer or important software to stop running
the licence for your software may have expired
you may buy a new computer and it is taking longer than expected o get up and running

I am sure you can add others.

If your business depends upon your computer system, then you need to plan before hand as to what you are going to do.

You may not have someone (that will be me in the case of Mamba Diagnostics) immediately available to help.

In the case of Mambas Diagnostics, below are some things you can do before hand that may assist in saving a few stressful moments.

Ensure that your database backups and the reports are also backed up. It is not much use having your backups on a computer that is not working.
A trial version of Mamba Diagnostics is available from this website. Even better, install Mamba Diagnostics on another machine and delete all clients from the database before there is a problem. This ensures that all the changes that you have made to your address, comments and templates are preserved.
The ability to delete all your patients is available since version 2.46. Only users logged on as administrators can use this feature.
You can have many different Mamba Diagnostics databases on one machine. One can be your patient database, another your unregistered backup database for emergencies and another a test database so you can trial different ideas.
Ensure that test results and your report is produced as soon as practical. Unlike most software, Mamba Diagnostics allows you to access clients and results already in the system after the licence has expired.
You can modify or add results to an existing episode after the licence has expired. You can also print reports for existing episodes.
There are other people using the software. If you make arrangements beforehand, they may be able to assist in entering your results and producing a report in an emergency.
There is information on the website regarding backing up and restoring. A separate program (EDB Backup Manager)is available from the website to restore databases and alter the database location.

Changing databases

You can use the program EDB Backup Manager to create, backup and restore databases.

You can have a number of different Mamba Diagnostic databases. For example, you may have a test database as well as your normal client database.

The EDB Backup Manager lists your available databases.

To view the database that Mamba Diagnostics is referencing:

Run Mamba Diagnostics application
Click Setup, System Information
Select the Database tab

To tell the Mamba Diagnostic application which database to refer to, perform the following steps.

Run EDB Backup Manager application
Click the App Data button
Select Mamba Diagnostics folder
Open Mamba Diagnostics.ini file
Change the line Database=MambaDB to reference the correct database
Save Mamba Diagnostics.ini file
Mamba Diagnostics application will reference the specified database.